Terms of Service

Welcome to soluneatelier. By accessing our website or purchasing from us, you agree to the following Terms of Service.

Product Information

soluneatelier sells handmade beaded jewelry and accessories. Since each piece is handcrafted, slight differences in color, size, bead texture, pattern, or arrangement may occur.

We make every effort to display product images and descriptions accurately. However, colors may appear slightly different depending on your screen settings.

Orders

After placing an order, you will receive an order confirmation email. This means we have received your order, but it does not guarantee acceptance of the order.

We reserve the right to cancel or refund an order if there is an issue with stock availability, pricing, payment, shipping address, or suspected fraudulent activity.

Handmade Production Time

All handmade beaded items require 3-5 business days to be made before shipment.

During holidays, sales periods, or high order volume, production time may be slightly longer.

Pricing and Payment

All prices are listed on our website and may be changed at any time without notice.

Payment must be completed at checkout. By placing an order, you confirm that all information provided is accurate and complete.

Custom and Made-to-Order Items

Custom, personalized, and made-to-order items are created specifically for you. These items cannot be canceled, returned, or refunded once production has started, unless they arrive damaged or incorrect.

Please carefully review all details, including size, color, style, and personalization information, before placing your order.

Shipping

Orders will be shipped according to our Shipping Policy. Delivery times are estimates only and may be affected by customs, weather, holidays, carrier delays, or other factors beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for delays, returns, or losses caused by incorrect or incomplete addresses.

Intellectual Property

All content on this website, including product photos, text, designs, logos, product names, and original handmade designs, belongs to soluneatelier or its content owners.

You may not copy, reproduce, sell, distribute, or use our content for commercial purposes without written permission.

Limitation of Liability

To the fullest extent permitted by law, soluneatelier is not responsible for indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page and will take effect immediately upon posting.

Contact Us

For questions, please contact us at [your email].